Communicating Ineffectively: The Costs (part 1)
Effective communication is vital to team success. Allowing for clear, constant communication is important for the team to function well internally among its own members, as well as externally with relevant parts of the organization. Communication affects nearly every aspect of teamwork—from interpersonal discussions and the exchange of ideas to communication about progress and results. Open channels of communication existing between team members and their leader create an environment of constructive criticism and feedback such that team members have the knowledge of how to perform at their best.
In today’s fast-evolving technology-driven business world, organizations face new levels of complexity as they work to be faster and to efficiently meet customers’ needs. Constantly communicating and reiterating the vision and direction keeps members focused in their actions and efforts and avoiding distractions and sluggishness that can come from diversions.
Today’s employees consider internal communication to be a vital part of their employee experience.
Valuable Time Wasted Searching for Information
We live in a world of instant information and when information is not shared at the right time by colleagues or supervisors, or when too much information is shared, it is difficult for people to do their jobs.
The typical knowledge worker spends 2.5 hours a day searching for information. According to the OECD member countries, $39,818 is the average annual wage and 1,686 is the average amount of annual hours worked per employee. Given this data, ineffective employee communication could be costing an average of $15,350 per worker, per year in terms of time wasted searching for information.
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